Industry update
Building a stronger digital marketplace for Kenya's professional tour operators.
KATO's digital transformation brings member services, public discovery and qualified opportunities into one connected experience.
Trusted. Professional. Kenyan.
Discover Kenya through operators you can trust.
KATO connects travellers with verified professional tour operators while strengthening the standards, visibility and business opportunities of Kenya's tourism industry.
Member verification
Find a trusted tour operator
Search the live KATO directory by company, location or travel speciality.
300+professional operators
Since 1978industry leadership
Verifiedlive membership status
300+Professional member companies
48 yrsSupporting Kenya's tourism industry
1 directoryLive source for member verification
1 requestA direct route to qualified operators
Explore with confidence
Kenya, professionally connected.
From the Mara to the coast, KATO provides a trusted gateway to experienced operators who understand Kenya and uphold the standards of the association.
Why KATO
Confidence starts with a verified operator.A trusted industry association
More than a directory. A standard of professional conduct.
KATO exists to foster trust in members' service delivery and advance their business interests. The new digital experience makes that trust visible and practical for travellers, trade partners and members.
Live member verification
Public profiles reflect approved KATO membership status.
Professional member standards
Code of conduct, consumer protection and association oversight.
Qualified safari enquiries
Structured traveller requests are reviewed before release to members.
Latest
News, events and industry updates.
Event
Tourism Compliance & Consumer Protection Forum
18 September · Nairobi
Members
September member briefing and digital platform update
Online · Members only
About KATO
Professional standards. Stronger tourism.
Founded in 1978, the Kenya Association of Tour Operators represents experienced tour operators and works to promote professional service, industry development, member business interests and confidence in Kenya as a destination.
Our purpose
A world-class tourism trade association.
KATO's digital platform should reflect the same institutional role it plays offline: promoting Kenya, creating business opportunity, informing members and clients, and upholding standards of service and integrity.
Protect standards
Maintain professional service and integrity across the membership.
Create opportunity
Connect members to travellers, information and industry opportunities.
Strengthen the industry
Support policy engagement, education and collaboration.
Mission: Foster trust in members' service delivery and advance their business interests.
Our members
Find a KATO member.
Search current verified member companies. In the proposed platform, this public directory is connected directly to the secure membership record so status and approved profile information remain current.
Plan your safari
Safari ideas from KATO members.
Discover itineraries created by verified member companies. Pricing is hidden by default and can only be enabled by KATO administration.
Membership
Join a stronger tourism community.
KATO membership gives eligible tour companies access to professional recognition, member services, industry information, networking and business opportunities.
Digital membership journey
From application to active membership, online.
The proposed platform lets KATO configure categories, fees, documents, grace periods and renewal rules without changing the software.
Step 01
Create your organization account
Start an application, choose an available category and save progress securely.
Step 02
Submit required credentials
Upload company registration and licensing documents for KATO review and follow-up.
Step 03
Track review and activation
Receive information requests, payment instructions and final membership status through the portal.
News & industry
The KATO newsroom.
Press releases, member notices, market updates, responsible tourism content and important industry information in a more structured, searchable format.
27 Aug 2026 · Digital
KATO Digital Platform implementation programme
Phase one focuses on the public website, member directory, member portal and qualified lead generation ahead of the September launch.
Read update →18 Sep 2026 · Training
Tourism Compliance & Consumer Protection Forum
A member-focused session on current compliance expectations and customer protection.
View event →Member circular
September market and industry update
Protected circular available to authenticated KATO members in the secure resource centre.
Member access →Events & training
Industry engagement, managed digitally.
KATO can run free and paid events, manage capacity and attendance, and optionally award training hours or points.
Resources
Publications, guidance and circulars.
Each resource can be public, member-only, branch-specific, category-specific or targeted to selected roles and organizations.
Contact & support
Talk to KATO.
General enquiries, membership support and consumer concerns should each enter a structured workflow without losing the human support KATO members and travellers expect.
Kenya Association of Tour Operators
We are here to help.
Head Office
Nairobi, Kenya
Phone
0722 434845 / 0713 762076
Email
info@katokenya.org
Consumer support
Need help with a KATO member service?
Use a structured support or complaint form so KATO can assign a reference, collect relevant evidence and manage the case through the secure platform.